Huatone Local Phone Service                                                                                   Chinese / 中文

How long does it take to activate my Huatone long distance service?
For direct service: To confirm your line is connected to our company, please after 7 working days when you finished your service registering, and dial free testing number 1-700-555-4167 from your registered local phone, if you hear the voice instruction 'Thank you for choosing HuaTone Telecom as your long distance service provider' that mean your direct long distance has been activated. More Rates

For indirect service: Effect within 2 working days. Dial HuaTone Telecom local access number from your pre-registered phone (including customer's registered mobile phone), when you hearing the voice instruction then enter:
*To Canada and USA: 1 + Area Code + number#
*To International: 011 + Country Code + Area Code + Number#

For PIN service: Effect within 2 working days. You might using any touch tone phone enter local Access number, when you hear voice instruction then enter your 10 digital home phone umber and 4 digital PIN number once you hear the voice instruction and then enter:
* To Canada and USA: 1 + Area Code + number#
* To International: 011 + Country Code + Area Code + Number#

How can I view bills online?  
View your bill online, you can monitor the services charges to your account anytime. Now it's easier than ever to get the charge details you need. You can also conveniently export, print your bill Click here.

What are the office hours of Customer Service?
Customer Service Hours: Monday through Friday 9:30 AM to 5:00 PM (pacific time). More......

Payment Options?
1)By pre-authorized payment.
   Download PDF application form to enrol in Direct Debit / Credit Card.
2)By Telephone & ATM & Internet banking payment.
3)By bill ( mail cheque, also call customer service to pay using
your credit card, we accept Visa and MasterCard).
4) In person (Office hour 9:00am to 5:00pm PST)
Please using?your online banking make Huatone Telecom payment
and account number is your 6 digital account number.
Online Payment Via Credit Card

Internet Services?
We do offer the best rates dial-up internet services. Because of the different regions, the rates will be different. The prepay plan can not be refund, the service must be change before next billing cycle came into effect. Please contact with our customer service for detail rates & method of set up service.
Setting up Internet Connection  |  Internet Access Numbers

Local Phone Service?
Huatone is offered local phone service, seven cities in the Canada subscribe to local numbers available for selection. Local phone service is ideal for internet High Speed (DSL/Cable) users. Saving 50% on your local phone line. Also, you can use the service if you travel.? For more questions you have please send your message to sales@ or sign up online.　More......

Referral Program
Huatone referral program must be completed to qualify for the referral program. When existing? client refer friends to join Huatone services, we will be issue 100 free minutes to existing client email box after the both client have paid first invoice and good payment history in any billing cycles.? The 100 free minutes will be issue by divided the 50 minutes into continue two months.

Is it safe to purchase Huatone calling card over the internet?
Yes. For absolute security, we use the largest? global online payment tool - PayPal that with 96 million accounts worldwide and growing. Customer data is stored on a secure server to protect it from outside parties.
 More......

How to contact with Huatone Telecom?
Please contact with our customer service at: 604-628-8368 or 1-877-628-0313
Other cities service hotline  email: service@huatone.ca
Address: 1460-4540 No.3 Road, Richmond, BC V6X 4E4
Office Hours: Monday to Friday 9:30am to 5:30pm